IT - Service Desk Technician Apprentice | WTCS Skip to content

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Career Area: Information Technology
Apprenticeship
Program Number: 50-154-0
Credit Program
Most credit programs are eligible for financial aid, while most non-credit certificates provide valuable work-related skills on a short timeline. Check with the college offering the program to determine if it is eligible for financial aid.
help desk

IT - Service Desk Technician Apprentice Careers

Recent Wisconsin job postings for this apprenticeship:

Computer Support Technician
Technical Analyst
Service Desk Technician
Technical Support Specialist
Help Desk Specialist

Description

IT service desk technicians are tasked with fielding incoming technical support communications and tickets; troubleshooting; communicating over the phone, email and online chat; and resolving user inquiries. Additionally, they may schedule maintenance on computer systems and teach clients to use software programs.

Wisconsin Technical College IT - Service Desk Technician Apprentice Programs

IT - Service Desk Technician Apprentice
CVTC IT - Service Desk at CVTC
Northcentral IT - Service Desk Technician at Northcentral
Waukesha County IT - Service Desk Technician at Waukesha County
Madison College IT - Service Desk Technician at Madison College

Wisconsin Technical College System

The Wisconsin Technical College System offers more than 500 programs awarding two-year associate degrees, one- and two-year technical diplomas, short-term technical diplomas and certificates. The System is the major provider of customized instruction and technical assistance for Wisconsin employers. More than 270,000 people enroll at a technical college each year.

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