Find Your Program
IT - Service Desk Technician Apprentice Careers
Recent Wisconsin job postings for this apprenticeship:
Computer Support Technician
Service Desk Technician
Technical Support Specialist
Help Desk Specialist
IT service desk technicians are tasked with fielding incoming technical support communications and tickets; troubleshooting; communicating over the phone, email and online chat; and resolving user inquiries. Additionally, they may schedule maintenance on computer systems and teach clients to use software programs.