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Career Area: Information Technology
Local Certificate
Program Number: 40-150-CM
Credit Program

Wisconsin Technical College Enterprise Support Technician Programs

Learn real-world enterprise support skills including hardware and software installation and configuration, troubleshooting and problem resolution, customer support skills and the fundamentals of Cisco networking. Practice communication skills and problem-solving techniques, plus gain hands-on experience in service management applications.

This certificate helps students prepare for the CompTIA A+ certification exam.
The Enterprise Support Technician technical certificate is the first credential in the IT - Network Specialist Pathway. Some credits earned in the Enterprise Support Technician technical certificate apply toward IT degree and diploma programs within WCTC’s School of Business.

Enterprise Support Technician Pathway Certificate
Waukesha County Enterprise Support Technician at Waukesha County