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Career Area: Marketing, Sales and Service
Technical Diploma
Program Number: 31-102-9
Approximately 1 Year to Complete
This is based on full-time enrollment. Actual time to completion may vary based on the availability of courses a college offers and the number of credits the student takes in any given time period.
Credit Program
Most credit programs are eligible for financial aid, while most non-credit certificates provide valuable work-related skills on a short timeline. Check with the college offering the program to determine if it is eligible for financial aid.
Average Annual Tuition: $4386
This is based on one year of full-time enrollment for in-state students. WTCS tuition is set by the Wisconsin Technical College System Board in March for the following year. It does not include books, materials or program/college-related fees.
customer service

Customer Service Manager Careers

Recent Wisconsin job postings for this degree:

  • Account Coordinator
  • Customer Service Specialist
  • Sales Specialist

Customer Service Manager Programs

Customer service managers are essential in both online and physical location businesses. The ability to react to customer needs with mutually beneficial solutions is valued by employers. No two days are the same for customer service managers, making for an exciting career.

The first year of the Business Management associate degree, the Customer Service Manager technical diploma will prepare you to implement the activities of production, pricing, distribution and promotion of products. You’ll apply marketing, customer service, project management and finance skills in solving business problems. In addition, communication and computer skills will enhance your ability to launch your career.

Customer Service Manager graduates will be able to:

  • Implement the activities of production, pricing, distribution, or promotion of products.
  • Assist employees and customers in handling difficult or complex problems.
  • Coordinate work schedules, tasks, and production sequences to reach production goals.
Customer Service Manager Part of a Career Pathway Program Transfers Offered completely online Shared Program
Northwood Tech Customer Service Manager at Northwood Tech