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Computer Support Technician emphasizes problem solving using microcomputer hardware and software facilities including command line environment and Windows operating systems, Microsoft Word and Microsoft Excel. Graduates of this program will be able to solve business problems through the application of microcomputer technology; apply emerging technology; maintain microcomputer hardware; configure microcomputer systems; manipulate file systems; automate word processing operations using macros and programming techniques; design user-friendly spreadsheet applications; provide end-user support for word processing and spreadsheet software; generate algorithmic solutions to business problems; translate an algorithmic solution into a working program using a high level programming language; and document computer programs.