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Career Area: Human Services
Program Number: 97-106-5
Credit Program

Customer Service Certificate Careers

Recent Wisconsin job postings for this certificate:

  • Customer Service Representative
  • Receptionist

Wisconsin Technical College Customer Service Certificate Programs

This certificate prepares students for entry level customer service positions such as customer service representative or receptionist.

The coursework offers a foundation in computer skills typically used in customer service careers as well as develops the skills and techniques focused on meeting customer wants and needs.

Individuals interested in this field should enjoy providing information to and resolving issues for customers whether it is in person, using the telephone or on the Internet. They must also enjoy working with a computer to input and access electronic data.

Customer Service Certificate Pathway Certificate
Moraine Park Customer Service Certificate at Moraine Park