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Student Complaints

Students who attend a college that is part of the Wisconsin Technical College System (WTCS) can file complaints at the state level in three categories defined by the United States Department of Education:

  • Complaints that allege violations of Wisconsin consumer protection laws, including but not limited to false advertising
  • Complaints that allege violations of Wisconsin laws related to the licensure of postsecondary institutions; or
  • Complaints relating to the quality of education or other State or accreditation requirements.

A student who reasonably believes that a violation has occurred in one or more of these categories may file a written complaint. Complaints must be signed by the student and submitted on the official Student Complaint Form  (PDF) Acrobat Icon.

Complaints must be filed within one year from the date of the alleged violation or the last recorded date of attendance, whichever is later. The WTCS will review complaints only after students attempt to resolve the matter through applicable college appeals or complaint processes.

By signing and submitting a complaint form, you consent to WTCS and/or the college's disclosure of any protected or confidential information that may be needed to review, investigate and/or resolve your complaint, including referring complaints to another organization with jurisdiction and authority over the issue.  You also agree to provide requested information and/or respond to questions about the complaint; failure to provide requested information or respond to questions about the complaint may result in the WTCS dismissing the complaint.

Send the completed and signed form (including copies of pertinent documents related to your complaint) to complaints@wtcsystem.edu or by mail to:

Wisconsin Technical College System
Attn: Student Complaint Resolution
4622 University Avenue, PO Box 7874
Madison, WI 53707-7874

Notice: Under the Wisconsin Public Records Law, Wis. Stats., Ch. 19, any record or document that is part of the complaint review may be subject to disclosure upon request by a member of the public upon conclusion of WTCS action on the complaint, unless specifically exempt under law.
 

For more information contact: complaints@wtcsystem.edu or 608-266-2302

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